Services
Core Services
Live status of all platform services. Updated continuously.
Platform Services
All Operational
Dashboard Access
Organisation login and management portal
Operational
Draw Execution Engine
Random selection and winner determination
Operational
Certificate Generation
Tamper-evident certificate issuance and fingerprinting
Operational
Public Verification
Certificate lookup and fingerprint validation
Operational
Account Authentication
Login, session management, and access control
Operational
30-day service history100% uptime
Commitment
Uptime Commitment & Incident Transparency
We are committed to high availability and to communicating clearly whenever service is disrupted.
Uptime Commitment
Target uptime of 99.9%+ across all core services
Continuous monitoring of all services
Automated alerting on service disruption
Scheduled maintenance communicated in advance
During a Disruption
A status update will be posted on this page
Impacted services will be clearly identified
Estimated resolution times provided where possible
A post-incident summary published after resolution
We believe transparency during downtime is as important as uptime. Incident history is retained publicly for accountability.
Maintenance
Scheduled Maintenance
Planned maintenance windows are listed here in advance. All scheduled windows are communicated before they begin.
During scheduled maintenance
Draw execution may be temporarily paused
New draws cannot be started during the window
Certificate generation may be unavailable
Certificates issued before the window remain accessible
Public verification will remain accessible where possible
Existing certificates can be verified throughout
History
Historical Incidents
Incident logs are retained publicly to ensure full accountability. All past incidents and their resolutions are recorded here.
Incident Log — Last 30 days
No Incidents
No incidents in the last 30 days
All services have operated without disruption. Incident logs are retained here permanently for public review.
Monitoring
Monitoring & Integrity
The platform is continuously monitored across four critical dimensions. Certificate issuance and verification endpoints are monitored independently.
Service Availability
Continuous uptime checks on all core platform endpoints
System Performance
Response times and throughput tracked across all services
Data Integrity
Certificate fingerprints and record consistency verified continuously
Security Anomalies
Automated detection for unusual access patterns and threats
Experiencing an issue?
If you're experiencing a problem not reflected on this page, contact support. Include as much detail as possible for a faster resolution.
Certificate IDDraw ReferenceTime of Occurrence (UTC)Brief Description